Buying tickets
What “authorised seller” actually means
The phrase appears on a lot of ticket sites. Here is what it means on ours, and how to check it anywhere else.
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Jacombs Tickets · News
News & guidance
How buying tickets actually works, what changes on matchday, and what being an authorised seller means in practice.
- Matchday
Home, away, and why we ask which end you want
Segregation is not a formality — it decides which turnstile you can use. Here is how we handle it, and what to do if you get it wrong.
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- Your order
When your tickets arrive, and why not sooner
Digital tickets unlock seven days before kick-off. That wait is deliberate, and it is the clubs' rule rather than ours.
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